The combination of the knowledge, skills, attitudes and behaviors a person shows while performing a job is called ____.
A group of people of different background experiences, opinions,religions, ages, talents and abilities is called ___.
Generalizations that an individual makes about particular groups, assuming that all members of that group are the same is known as _____.
____ is the type of training that provides uniform training and encourages group discussion.
When verbal or physical conduct related to a person's race, gender, color ,ethnicity, religion, sexual orientation or disability interferes with a person's work performance or creates and unhealthy work environment is called ___.
The process that helps new employees to learn about the procedures and policies of the company and introduces them to their coworkers is called ____.
What do we call the document that defines the work involved in a particular assignment or position?
The general attitude toward a person, group or organization based on the judgement unrelated to their abilities is called ____.
Which training method would be best to teach a new employee how to use the cash registrar?
What do we call a person's drive to do the best work possible whether there are rewards or not?
A hostess making an unwanted and offensive comments to a dishwasher is an example of _____
Which type of motivation comes when the drive to do an activity comes from wanting to receive something?
Which type of training is appropriate for teaching skills that are easily demonstrated and practiced?
Which type of training teaches employees the duties of another job within the organization?
Using each member's strengths, so that the group has more success working together more than alone is called ___.
The ability to inspire and motivated people to act in accordance with the companies mission and goals is called ____.