Culinary Arts-Chp 8 flashcards | Quizlet

This is a Free Service provided by Why Fund Inc. (a 501 C3 NonProfit) We thank you for your donation!

(1. Click on the course Study Set you wish to learn.) (2. If you wish you can click on "Print" and print the test page.) (3. When you want to take a on anyone of the tests for that Study Set.) (4. Click on "Check Answers" and it will score your test and correct your answers.) (5. You can take all the tests as many times as you choose until you get an "A"!) (6. Automated college courses created from lecture notes, class exams, text books, reading materials from many colleges and universities.)


Learn efficiently and remember over time.

Give us Feedback

If you’re having trouble, want to report a bug, provide a suggestion, or just want to say hello — please fill out the form below.

  • professionalism

    The combination of the knowledge, skills, attitudes and behaviors a person shows while performing a job is called ____.


    A group of people of different background experiences, opinions,religions, ages, talents and abilities is called ___.


    The reason why a person takes action or behaves in a certain way is known as ____.

    mission statement

    What states the purpose of an organization to employees and customers?


    Generalizations that an individual makes about particular groups, assuming that all members of that group are the same is known as _____.


    The tendency toward a particular perspective or idea on prejudice is known as ____

    group training

    ____ is the type of training that provides uniform training and encourages group discussion.


    Making a decision based on a prejudice is called ____.

    group training

    Which type of training is best to teach customer service techniques?


    Which phase of onboarding includes role-playing?


    When verbal or physical conduct related to a person's race, gender, color ,ethnicity, religion, sexual orientation or disability interferes with a person's work performance or creates and unhealthy work environment is called ___.


    A set of morals that a society holds is called ____.


    The process that helps new employees to learn about the procedures and policies of the company and introduces them to their coworkers is called ____.

    job description

    What do we call the document that defines the work involved in a particular assignment or position?


    The general attitude toward a person, group or organization based on the judgement unrelated to their abilities is called ____.

    on-the-job training

    Which training method would be best to teach a new employee how to use the cash registrar?

    internal motivation

    What do we call a person's drive to do the best work possible whether there are rewards or not?


    A hostess making an unwanted and offensive comments to a dishwasher is an example of _____


    Which type of motivation comes when the drive to do an activity comes from wanting to receive something?


    A buser trained to be a server is an example of which type of training?

    on-the-job training

    Which type of training is appropriate for teaching skills that are easily demonstrated and practiced?


    Which type of training teaches employees the duties of another job within the organization?


    Using each member's strengths, so that the group has more success working together more than alone is called ___.


    The process of bringing new employees into the organization is called ____.


    The ability to inspire and motivated people to act in accordance with the companies mission and goals is called ____.


    Which system allows servers to enter orders and prompts for other order information.


    What do we call the positions that are not covered under the Fair Labor Standard Act?

    Please allow access to your computer’s microphone to use Voice Recording.

    Having trouble? Click here for help.

    We can’t access your microphone!

    Click the icon above to update your browser permissions above and try again


    Reload the page to try again!


    Press Cmd-0 to reset your zoom

    Press Ctrl-0 to reset your zoom

    It looks like your browser might be zoomed in or out. Your browser needs to be zoomed to a normal size to record audio.

    Please upgrade Flash or install Chrome
    to use Voice Recording.

    For more help, see our troubleshooting page.

    Your microphone is muted

    For help fixing this issue, see this FAQ.

    Star this term

    You can study starred terms together

    NEW! Voice Recording

    This is a Quizlet Plus feature