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23 Matching questions

  1. Which type of training is appropriate for teaching skills that are easily demonstrated and practiced?
  2. ____ is the type of training that provides uniform training and encourages group discussion.
  3. The process that helps new employees to learn about the procedures and policies of the company and introduces them to their coworkers is called ____.
  4. The reason why a person takes action or behaves in a certain way is known as ____.
  5. The process of bringing new employees into the organization is called ____.
  6. The combination of the knowledge, skills, attitudes and behaviors a person shows while performing a job is called ____.
  7. The ability to inspire and motivated people to act in accordance with the companies mission and goals is called ____.
  8. Which type of motivation comes when the drive to do an activity comes from wanting to receive something?
  9. Which system allows servers to enter orders and prompts for other order information.
  10. What states the purpose of an organization to employees and customers?
  11. A buser trained to be a server is an example of which type of training?
  12. The tendency toward a particular perspective or idea on prejudice is known as ____
  13. A set of morals that a society holds is called ____.
  14. What do we call a person's drive to do the best work possible whether there are rewards or not?
  15. Generalizations that an individual makes about particular groups, assuming that all members of that group are the same is known as _____.
  16. The general attitude toward a person, group or organization based on the judgement unrelated to their abilities is called ____.
  17. Which phase of onboarding includes role-playing?
  18. What do we call the document that defines the work involved in a particular assignment or position?
  19. A hostess making an unwanted and offensive comments to a dishwasher is an example of _____
  20. A group of people of different background experiences, opinions,religions, ages, talents and abilities is called ___.
  21. When verbal or physical conduct related to a person's race, gender, color ,ethnicity, religion, sexual orientation or disability interferes with a person's work performance or creates and unhealthy work environment is called ___.
  22. What do we call the positions that are not covered under the Fair Labor Standard Act?
  23. Making a decision based on a prejudice is called ____.
  1. a onboarding
  2. b job description
  3. c harassment
  4. d teamwork
  5. e cross-training
  6. f stereotypes
  7. g diversity
  8. h ethics
  9. i exempt
  10. j bias
  11. k point-of-sale
  12. l on-the-job training
  13. m training
  14. n group training
  15. o internal motivation
  16. p orientation
  17. q professionalism
  18. r leadership
  19. s mission statement
  20. t prejudice
  21. u discrimination
  22. v harrassment
  23. w external