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27 True/False questions

  1. exemptWhat do we call the positions that are not covered under the Fair Labor Standard Act?

          

  2. orientationMaking a decision based on a prejudice is called ____.

          

  3. ethicsA set of morals that a society holds is called ____.

          

  4. on-the-job trainingWhich type of training is appropriate for teaching skills that are easily demonstrated and practiced?

          

  5. internal motivationWhat do we call a person's drive to do the best work possible whether there are rewards or not?

          

  6. on-the-job trainingWhich training method would be best to teach a new employee how to use the cash registrar?

          

  7. harassmentWhen verbal or physical conduct related to a person's race, gender, color ,ethnicity, religion, sexual orientation or disability interferes with a person's work performance or creates and unhealthy work environment is called ___.

          

  8. job descriptionMaking a decision based on a prejudice is called ____.

          

  9. professionalismThe combination of the knowledge, skills, attitudes and behaviors a person shows while performing a job is called ____.

          

  10. diversityA group of people of different background experiences, opinions,religions, ages, talents and abilities is called ___.

          

  11. biasThe tendency toward a particular perspective or idea on prejudice is known as ____

          

  12. mission statementThe process that helps new employees to learn about the procedures and policies of the company and introduces them to their coworkers is called ____.

          

  13. cross-training____ is the type of training that provides uniform training and encourages group discussion.

          

  14. group training____ is the type of training that provides uniform training and encourages group discussion.

          

  15. harrassmentWhen verbal or physical conduct related to a person's race, gender, color ,ethnicity, religion, sexual orientation or disability interferes with a person's work performance or creates and unhealthy work environment is called ___.

          

  16. onboardingWhich phase of onboarding includes role-playing?

          

  17. point-of-saleWhich system allows servers to enter orders and prompts for other order information.

          

  18. teamworkUsing each member's strengths, so that the group has more success working together more than alone is called ___.

          

  19. discriminationMaking a decision based on a prejudice is called ____.

          

  20. cross-training____ is the type of training that provides uniform training and encourages group discussion.

          

  21. externalWhich type of motivation comes when the drive to do an activity comes from wanting to receive something?

          

  22. group trainingA buser trained to be a server is an example of which type of training?

          

  23. prejudiceA set of morals that a society holds is called ____.

          

  24. teamworkThe reason why a person takes action or behaves in a certain way is known as ____.

          

  25. trainingWhich phase of onboarding includes role-playing?

          

  26. stereotypesA group of people of different background experiences, opinions,religions, ages, talents and abilities is called ___.

          

  27. leadershipThe ability to inspire and motivated people to act in accordance with the companies mission and goals is called ____.